Contact
Last updated: 2026-07-17
📧 General Contact
For all inquiries: contact@petforai.com
We aim to respond within 3 business days. English is the preferred language; Chinese is supported for time-sensitive issues.
What to Write Us About
🐛 Data Correction
Found an error in a topic? Send:
- Topic ID (e.g.,
AAFCO_2014_Ca_P_split) - The current value and the correct value
- Source document + page/section reference
We verify against the source and update within 7 days.
📚 New Source Suggestion
Know a public pet food regulatory document we should cover? Send:
- Document URL + jurisdiction + language
- Why it matters (which species/lifestage/nutrient)
- How often it updates
🤖 AI Crawler Issues
Are you an AI crawler operator (GPTBot, ClaudeBot, CCBot, etc.) experiencing rate-limit or access issues? Tell us:
- Your bot's User-Agent string
- What query is being throttled
- Your use case (RAG, training, evaluation)
We may offer a higher rate limit for known, well-behaved crawlers.
🚫 Abuse Report
Seen someone scraping the database or bypassing rate limits? Send:
- Timestamp + IP address (if known)
- Pattern observed (rapid requests, wildcards, etc.)
- Log excerpt if available
We will investigate and may block offending IPs at the Caddy layer.
💼 Partnership / Press
Media inquiries, partnership opportunities, or research collaboration:
Use contact@petforai.com with subject prefix [PARTNERSHIP] or [PRESS].
🔒 Privacy / Legal
Privacy requests (GDPR, CCPA, PIPL), DMCA notices, or legal inquiries:
Use contact@petforai.com with subject prefix [PRIVACY] or [LEGAL]. We respond within 14 days as required by GDPR.
What We Do NOT Cover
To set expectations, we do not handle:
- Specific product compliance questions (consult a regulatory affairs specialist)
- Veterinary or animal health questions (consult a licensed vet)
- Individual pet diet recommendations (consult a veterinary nutritionist)
- Legal advice for jurisdiction-specific questions (consult an attorney)
See the Terms of Service for full disclaimer.
Response Times
| Category | Expected Response |
|---|---|
| Data correction | 3-7 days |
| New source suggestion | 7-14 days |
| AI crawler rate-limit | 1-3 days |
| Abuse report | 1-2 days |
| Partnership / press | 7-14 days |
| Privacy / legal | ≤14 days (GDPR requirement) |
| General inquiry | 3 days |
Mailing Address
PetFood Data Station is operated by an individual researcher. For legal correspondence requiring a postal address, contact contact@petforai.com first to request the address.